Google contact needed to help resolve captcha issue

Fredrik Holmqvist / I2B fredrik at i2b.se
Fri Nov 4 13:22:35 UTC 2016


Hi.

It's as useful as banging your head to the wall. All you get is the 
same information as you get from the captcha page.
No help at all. No way to get the issue resolved.

On 2016-11-04 08:37, Alexander Maassen wrote:
> Tried noc at google.com?
>
> Kind regards,
>
> Alexander Maassen
>
> - Technical Maintenance Engineer Parkstad Support BV
> - Maintainer DroneBL
> - Peplink Certified Engineer
>
> -------- Oorspronkelijk bericht --------
> Van: Fredrik Holmqvist / I2B <fredrik at i2b.se>
> Datum: 03-11-16 15:25 (GMT+01:00)
> Aan: nanog at nanog.org
> Onderwerp: Google contact needed to help resolve captcha issue
>
> Hi.
>
> We have a customer who have their /32 IPv6 block captcha blocked, and
> also their /19 IPv4 have been blocked with captchas.
> The big issue is that it doesn't help to solve the captchas, there is 
> a
> new one directly after and solving it gives a new one and so it goes 
> on
> till you move to Bing do do searches.
> Even parts of their netblocks that arn't in use are blocked, and have
> been for 3 weeks now.
> We have tried to contact google, but no one gets back. There is no
> useful information on how to solve the issue either.
>
> Would be great to have a tool like SPAMhaus or other RBLs, where you 
> as
> a ISP can see the offending IPs and take care of the problem (if 
> there
> is one).
>
> --
> Fredrik Holmqvist
> I2B (Internet 2 Business)
> +46-70-740 5033

-- 
Fredrik Holmqvist
I2B (Internet 2 Business)
070-740 5033



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