Netflix VPN detection - actual engineer needed

Fri Jun 3 19:37:39 UTC 2016

I would imagine it was done on purpose. The purpose of the Netflix VPN detection was to block users from outside of different regions due to content providers requests. Since HE provides free ipv6 tunnels, it's an easy way to get around the blockage, hence the restriction.

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Matthew Huff             | 1 Manhattanville Rd
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OTA Management LLC       | Phone: 914-460-4039
aim: matthewbhuff        | Fax:   914-694-5669

> -----Original Message-----
> From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Blair Trosper
> Sent: Friday, June 3, 2016 3:11 PM
> To: mike.hyde1 at gmail.com
> Cc: NANOG <nanog at nanog.org>
> Subject: Re: Netflix VPN detection - actual engineer needed
> 
> Confirmed that Hurricane Electric's TunnelBroker is now blocked by
> Netflix.  Anyone nice people from Netflix perhaps want to take a crack
> at
> this?
> 
> 
> 
> On Thu, Jun 2, 2016 at 2:15 PM, <mike.hyde1 at gmail.com> wrote:
> 
> > Had the same problem at my house, but it was caused by the IPv6
> connection
> > to HE.  Turned of V6 and the device worked.
> >
> >
> > --
> >
> > Sent with Airmail
> >
> > On June 1, 2016 at 10:29:03 PM, Matthew Kaufman (matthew at matthew.at)
> > wrote:
> >
> > Every device in my house is blocked from Netflix this evening due to
> > their new "VPN blocker". My house is on my own IP space, and the
> outside
> > of the NAT that the family devices are on is 198.202.199.254,
> announced
> > by AS 11994. A simple ping from Netflix HQ in Los Gatos to my house
> > should show that I'm no farther away than Santa Cruz, CA as
> microwaves
> > fly.
> >
> > Unfortunately, when one calls Netflix support to talk about this, the
> > only response is to say "call your ISP and have them turn off the VPN
> > software they've added to your account". And they absolutely refuse
> to
> > escalate. Even if you tell them that you are essentially your own
> ISP.
> >
> > So... where's the Netflix network engineer on the list who all of us
> can
> > send these issues to directly?
> >
> > Matthew Kaufman
> >