University of Alaska AS7774 NOC?

Mon Jul 18 04:19:05 UTC 2016

On Sun, Jul 17, 2016 at 3:50 PM, Jeremy Austin <jhaustin at gmail.com> wrote:

> If there's anyone on call at network operations for the University of
> Alaska, AS7774, please contact me or ACS NOC, who have an open trouble
> ticket.
>
> We appear to be having BPG reachability issues on your ACS peering.
>

I want to extend thanks to the folks at University of Alaska, several of
whom contacted me immediately.

The issue turned out to be with ACS (AS7782), whose network engineers are
also on NANOG and called me almost right away, even the one on leave whom
the NOC couldn't reach.

That's what I call service. Thanks again, you deserve a shout out.

-- 
Jeremy Austin

(907) 895-2311
(907) 803-5422
jhaustin at gmail.com

Heritage NetWorks
Whitestone Power & Communications
Vertical Broadband, LLC

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