Why the internal network delays, Gmail?

A.L.M.Buxey at lboro.ac.uk A.L.M.Buxey at lboro.ac.uk
Sat Aug 27 17:13:45 UTC 2016


Hi,

> administrator reaching out to peers for assistance with a particular
> problem that is clearly network related is inappropriate for a network

clearly network related?   people have an interesting expectation of email - 
expecting instant delivery.  you might check their level of expectation....the
SLA etc define service availability but email delivery is pretty much 'best efforts
of all parties involved in the transaction' - ideally it gets there quickly...but
it could take up to 72 hours.  google have several status dashboards that you can check/monitor.

generally, if you have an issue with a particular service on the internet, contact them directly.
dont use a 3rd party mail list - they *might* be aroudn on it but its not their official
service desk contact point ;-)

alan



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