Best practices for sending network maintenance notifications

Scott Weeks surfer at mauigateway.com
Wed Apr 6 21:11:14 UTC 2016


--- ray at orsiniit.com wrote:
From: Ray Orsini <ray at orsiniit.com>

"The other "don't do that" is never configure Music on Hold for any NOC/SOC
lines.  Few things are more annoying than a eight hour trouble shooting
conference bridge, and one of the dozen NOC/SOCs on the bridge hits the Hold
button."

Now that you've said it it seems so obvious. But, honestly I'd never thought
it until right now. Thanks!
-------------------------------


It only takes one time on a hectic multi-party call to
learn this one.  It's painful and at the worst possible 
time, especially if they left the room and no one can 
be contacted to get it turned off.

scott



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