Microsoft / Outlook.com contact???

Robert Glover robertg at garlic.com
Wed Oct 14 00:47:28 UTC 2015


On 10/13/2015 5:44 PM, Robert Story wrote:
> On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote:
> RG> We are having a problem with email from a certain IP being rejected
> RG> with code FBLW15.  We have gone through the normal channels but have
> RG> received no communication/acknowledgement from Microsoft at all. Emails
> RG> to any domain with *outlook.com MX records are rejected with the
> RG> following:
> RG> [....]
> RG> We have emailed delist at messaging.microsoft.com, with no response.
>
> This has happened to me twice this year. Both times I got an auto-response
> fairly quickly, and a followup message within a week, and was delisted.
> Never could get any info on why I was listed in the first place, though.
>
>
> Robert
>
An MS engineer reached out earlier, gave me this:

https://postmaster.live.com/snds/addnetwork.aspx

Signing for and using that tool, I was able to pin-point the cause. You 
can also sign-up for their junk-mail feedback loop.

Hope this helps you next time!

-- 
Sincerely,
Bobby Glover
Director of IS & Engineering
SVI Incorporated




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