Google IPv6 geo location problem

Mark Andrews marka at isc.org
Tue May 5 23:54:07 UTC 2015


I would first fix the RIPE whois data.  s/UNITED STATES/GERMANY/
All the contacts are wrong.  GI-GO

e.g.
person:         Andreas Buxbaum
address:        NYNEX satellite OHG
address:        Robert-Bosch-Str. 20
address:        64293 Darmstadt
address:        UNITED STATES
phone:          +49 6151 50074-0
nic-hdl:        NX911
mnt-by:         MNT-NY
source:         RIPE # Filtered

Mark


In message <CAKCUjRVWEE5O=FoEgSs7j-yG3L+uXCnMJz+iHX1LhzMO6_yAdQ at mail.gmail.com>
, Frederik Kriewitz writes:
> Hello,
> 
> At the beginning of this year we started to roll out IPv6 for a large
> part of our customer base.
> Everything was working perfectly fine until mid February when google
> decided to geo locate our entire 2a00:e60::/32 IPv6 net to Iran.
> We expected that it would be done for /48 to /64 blocks (On IPv4 it's
> done for each IP).
> Being a ISP with mostly satellite internet customers from all over the
> world we're used to problems caused by IP based geo locating.
> Usual the complains are "Please change the language of google.com to
> English, I don't understand the currently configured language"
> (happens if the previous user of the IP address trained google to some
> other language).
> Most of our customers (Mostly military, oil & gas, government and
> international companies) are expecting an English internet.
> Usually we can fix their problems by changing their IP address. But
> with our entire /32 being handled as Iran by Google this is a problem.
> The problem is that google apparently blocks Iran from using any
> remotely commercial service (I assume due to the sanctions against
> Iran).
> We got a lot of customers complaining about not being able to login
> into Google Apps ("Unable to sign in from this country - You appear to
> be signing in from a country where Google Apps accounts are not
> supported.").
> But plenty of other purely informational Google websites (e.g.
> http://www.html5rocks.com/) returned a "403 - We're sorry, but this
> service is not available in your country." forbidden error too.
> We had to revert our IPv6 roll out again due to this problem.
> 
> We tried submitting a correction request via
> https://support.google.com/websearch/contact/ip back in February but
> that apparently wasn't processed.
> Is there anyone from Google around who can help with this?
> This is currently blocking our IPv6 deployment.
> 
> Best Regards,
> Freddy
> AS62023 / NYNEX satellite OHG
-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: marka at isc.org



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