Ghosts in our 6 New Ubiquity Pros - provision issues.

Fri Jun 19 11:12:00 UTC 2015

I've had their gear for a few years now. It's effectively up until I upgrade the software. Might want to ask on their forums or on the WISPA UBNT list. 

----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

Midwest Internet Exchange 
http://www.midwest-ix.com 

----- Original Message -----

From: "Bob Evans" <bob at FiberInternetCenter.com> 
To: nanog at nanog.org 
Sent: Friday, June 19, 2015 5:01:49 AM 
Subject: Ghosts in our 6 New Ubiquity Pros - provision issues. 

Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend 
at this point. We saw people mention this brand here on the list - people 
like them. So what could we have set incorrectly ? They drop link and 
re-provision on their own at odd times day or night. 

We have completed everything tech support asked of us. (Really, lame 
emails they respond with as if they didn't read your text - they won't 
call and you can't call them). We used POE from ciscos - then changed to 
their POE provided. They didn't recommend it, but we plugged them all into 
APC UPSes..... no difference. They all re-provision at different times 
even when no one is connected or in the building at odd hours like 2am. 
Each one does this 2-3 times per 24 hour period. 

Has anyone else experienced this? 
Anyone know what we may have set incorrectly ? 
Is this normal - do people put up with the 2 mins the APs are unavailable 
about 3 times a day? (UniFi support acts like it's not a big issues.) 

We use the UniFi controller on mac os x. We use their EdgeMax Edge Router. 
All the latest software in everything UniFi. 

Thank You 
Bob Evans 