Joker.com contact / GLUE help

David Sotnick sotnickd-nanog at ddv.com
Fri Jul 10 20:08:08 UTC 2015


Hi NANOG,

Does anyone have any technical contacts at Joker.com? I am going in circles
with their support folks trying to update the GLUE records for two of my
nameservers and keep running into permissions issues despite the glue
records clearly being part of my domain.

I need to speak to someone who actually understands what DNS Glue records
are, and how to go about updating them.

I feel like the joke is on me for choosing Joker.com as their support has
been laughable thus far.

TIA,
David



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