Verizon Policy Statement on Net Neutrality

Fri Feb 27 20:25:42 UTC 2015

Daniel,

We'd have to come to some standard definition of, "But even if 1% of users
would reasonably be using a fully symmetric link to its potential..."

As I said, I have visibility into a large number of symmetric connections
and without exception they'd fit well into a plan that offered upstreams
with that had a fractional speed of the downstream.  Now, keep in mind I'm
not talking about 1/10 as a ratio here, but 1/5 would accommodate ~99.2%
and 1/4 would fit ~99.9%.  It's also important to note that all of these
accounts are in the >25mbps down territory so their upstreams are >5mbps.

What I see when I look at customer satisfaction ratings is a very strong
correlation with low uplink speeds and a high satisfaction rate when we
look at uplink speeds greater than 4mbps.  What I don't see is an increase
in customer satisfaction as upload speeds go past ~6mbps.  Conversely,
increases in customer satisfaction with correlate with increases in
download speeds past ~30mbps before the correlation starts weakening.

Scott Helms
Vice President of Technology
ZCorum
(678) 507-5000
--------------------------------
http://twitter.com/kscotthelms
--------------------------------

On Fri, Feb 27, 2015 at 2:57 PM, Daniel Taylor <dtaylor at vocalabs.com> wrote:

> The statistics certainly *should* be used when provisioning aggregate
> resources.
> But even if 1% of users would reasonably be using a fully symmetric link
> to its potential, that's a good reason to at least have such circuits
> available in the standard consumer mix, which they aren't today.
>
> On 02/27/2015 01:30 PM, Scott Helms wrote:
>
>> Daniel,
>>
>> Well, I wouldn't call using the mean a "myth", after all understanding
>> most customer behavior is what we all have to build our business cases
>> around.  If we throw out what customers use today and simply take a build
>> it and they will come approach then I suspect there would fewer of us in
>> this business.
>>
>> Even when we look at anomalous users we don't see symmetrical usage, ie
>> top 10% of uploaders.  We also see less contended seconds on their upstream
>> than we do on the downstream.  These observations are based on ~500k
>> residential and business subscribers across North America using FTTH
>> (mostly GPON), DOCSIS cable modems, and various flavors of DSL.
>>
>>
>> Scott Helms
>> Vice President of Technology
>> ZCorum
>> (678) 507-5000
>> --------------------------------
>> http://twitter.com/kscotthelms
>> --------------------------------
>>
>> On Fri, Feb 27, 2015 at 2:21 PM, Daniel Taylor <dtaylor at vocalabs.com
>> <mailto:dtaylor at vocalabs.com>> wrote:
>>
>>     But by this you are buying into the myth of the mean.
>>
>>     It isn't that most, or even many, people would take advantage of
>>     equal upstream bandwidth, but that the few who would need to take
>>     extra measures unrelated to the generation of that content to be
>>     able to do so.
>>
>>     Given symmetrical provisioning, no extra measures need to be taken
>>     when that 10 year old down the street turns out to be a master
>>     musician.
>>
>>     On 02/27/2015 11:59 AM, Scott Helms wrote:
>>
>>         This is true in our measurements today, even when subscribers
>>         are given
>>         symmetrical connections.  It might change at some point in the
>>         future,
>>         especially when widespread IPv6 lets us get rid of NAT as a de
>>         facto
>>         deployment reality.
>>
>>
>>         Scott Helms
>>         Vice President of Technology
>>         ZCorum
>>         (678) 507-5000 <tel:%28678%29%20507-5000>
>>         --------------------------------
>>         http://twitter.com/kscotthelms
>>         --------------------------------
>>
>>         On Fri, Feb 27, 2015 at 12:48 PM, Naslund, Steve
>>         <SNaslund at medline.com <mailto:SNaslund at medline.com>>
>>         wrote:
>>
>>             How about this?  Show me 10 users in the average
>>             neighborhood creating
>>             content at 5 mbps....Period.  Only realistic app I see is
>>             home surveillance
>>             but I don't think you want everyone accessing that
>>             anyway.  The truth is
>>             that the average user does not create content that anyone
>>             needs to see.
>>             This has not changed throughout the ages, the ratio of
>>             authors to readers,
>>             artists to art lovers, musicians to music lovers, YouTube
>>             cat video creator
>>             to cat video lovers, has never been a many to many
>>             relationship.
>>
>>             On 2015-02-27 12:13, Valdis.Kletnieks at vt.edu
>>             <mailto:Valdis.Kletnieks at vt.edu> wrote:
>>
>>                 Consider a group of 10 users, who all create new
>>                 content.  If each one
>>                 creates at a constant rate of 5 mbits, they need 5
>>                 up.  But to
>>                 download all the new content from the other 9, they
>>                 need close to 50
>>
>>             down.
>>
>>                 And when you expand to several billion people creating
>>                 new content,
>>                 you need a *huge* pipe down.
>>
>>             Steven Naslund
>>             Chicago IL
>>
>>
>>
>>
>>     --     Daniel Taylor          VP Operations            Vocal
>>     Laboratories, Inc.
>>     dtaylor at vocalabs.com <mailto:dtaylor at vocalabs.com>
>>     http://www.vocalabs.com/ (612)235-5711 <tel:%28612%29235-5711>
>>
>>
>>
>
> --
> Daniel Taylor          VP Operations            Vocal Laboratories, Inc.
> dtaylor at vocalabs.com   http://www.vocalabs.com/            (612)235-5711
>
>