Comcast Support (from NANOG Digest, Vol 84, Issue 23)

Mon Feb 23 18:45:04 UTC 2015

Ok, thanks. I was unaware there were Comcast support folks working those 
outlets.

-Pete

On 2015-02-23 08:04, Livingood, Jason wrote:
> FWIW, if you phone support you generally end up with a tier-1 person.
> In cases where people have more technical background, you may want to
> try things that land in more senior levels of Care (or even get
> checked by engineering directly) such as:
> 
> - Customer support forums: http://forums.comcast.com/comcastsupport/
> [1]
> - Twitter: @ComcastCares https://twitter.com/comcastcares [2]
> - Broadband Reports forum: http://www.dslreports.com/forum/comcast [3]
> 
> - Reddit: http://www.reddit.com/r/comcast [4]
> 
> - Jason
> 
> On 2/23/15, 1:25 AM, "Peter Loron" <peterl at standingwave.org> wrote:
> 
>> Apologies for a bit off topic, but I’m trying to get an issue
>> resolved and am having trouble reaching anybody who seems clue
>> positive
> 
> 
> 
> Links:
> ------
> [1] http://forums.comcast.com/comcastsupport/
> [2] https://twitter.com/comcastcares
> [3] http://www.dslreports.com/forum/comcast
> [4] http://www.reddit.com/r/comcast