Google Apps for ISPs -- Lingering fallout

Mon Aug 24 12:59:03 UTC 2015

When it comes to reasons for them to force everyone off I believe it
has to do with control. ISP accounts tend to be personal accounts, but
when you stop being a customer of the ISP they will deactivate the
account. Now that they tied purchases on the play store to the account
it made things very messy when a customers account was deactivated and
they suddenly lose all of this stuff they paid for.

On Mon, Aug 24, 2015 at 7:45 AM, Matt Hoppes <mhoppes at indigowireless.com> wrote:
> Which is odd. Considering it was basically gmail on the back end and they still got ad revenue from it.
>
>
>
>> On Aug 24, 2015, at 08:34, Scott Helms <khelms at zcorum.com> wrote:
>>
>> Ryan,
>>
>> Most certainly, the charges varied some  because of size and other factors
>> but it was around 25 cents monthly per Gmail box.
>>
>>
>> Scott Helms
>> Vice President of Technology
>> ZCorum
>> (678) 507-5000
>> --------------------------------
>> http://twitter.com/kscotthelms
>> --------------------------------
>>
>>> On Mon, Aug 24, 2015 at 1:43 AM, Ryan Finnesey <ryan at finnesey.com> wrote:
>>>
>>> Was Google charging ISPs for this service?
>>>
>>> Cheers
>>> Ryan
>>>
>>>
>>> -----Original Message-----
>>> From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Gary Greene
>>> Sent: Tuesday, August 18, 2015 2:18 PM
>>> To: Shawn L <shawnl at up.net>
>>> Cc: nanog <nanog at nanog.org>
>>> Subject: Re: Google Apps for ISPs -- Lingering fallout
>>>
>>> You’ll need to escalate this with Google. If the front-end support team
>>> cannot help, move up the chain as far as you can. It should eventually
>>> reach the PM that worked on the turn-down of that service and get some
>>> action.
>>>
>>> --
>>> Gary L. Greene, Jr.
>>> Sr. Systems Administrator
>>> IT Operations
>>> Minerva Networks, Inc.
>>> Cell: +1 (650) 704-6633
>>>
>>>
>>>
>>>
>>>> On Aug 18, 2015, at 10:39 AM, Shawn L <shawnl at up.net> wrote:
>>>>
>>>>
>>>> I know there are others on this list who used Google Apps for ISPs and
>>> recently migrated off (as the service was discontinued).
>>>>
>>>> We have had several cases where the user had a YouTube channel or Picasa
>>> photo albums, etc. that they created with their Google Apps for ISPs
>>> credentials.  Now that the service is gone, those channels and albums still
>>> exist but the users are unable to login to them or manage them in any way
>>> because it tells them that their account has been disabled.
>>>>
>>>> Of course, Google had been un-responsive to all of our (and the
>>> customer's) inquiries about how to fix this.
>>>>
>>>> Has anyone else run into this and found a way around it?
>>>>
>>>> thanks
>>>>
>>>>
>>>> Shawn
>>>>
>>>
>>>