Oi Assistance

Humberto Galiza humbertogaliza at gmail.com
Thu Sep 25 20:58:55 UTC 2014


I´m not an AS7738 customer neither a member, but perhaps I can get
some information/help from a friend who works there. What kind of
information/assistance are you looking for?

FYI, most of folks whose aren´t AS7738 customer, experience bad/long
time to get technical assistance or response; it´s not just you :)
Humberto Galiza

2014-09-24 18:02 GMT-03:00 Brian Free <brfree at adobe.com>:
> I'm hoping someone out there has had some experience with Oi Telecommunications.  We've been struggling to work with them to get a couple of circuits in Sao Paulo live.  The primary problem is mostly a language barrier.  Is anyone aware of an English speaking NOC email address or phone number for Oi?  After months of back and forth through a third party translator working with our account team, I've reached my limit and am hoping there's another option to get some technical assistance with the BGP configuration of these two circuits.  Any advice will be appreciated.
> Thanks,
> Brian

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