NOC Calendar

Chris Garrett chris at aperturefiber.com
Sat Oct 25 12:14:26 UTC 2014


The readability of this would depended entirely on  your ticket volume. 

What we have run into is that once you get to a point where you have more than 10-15 events per day that you are tracking, then the large screen display becomes pretty useless if you want to show them all. 

I attached a weeks worth of display from our ticketing system calendar for reference, and this is only the maintenance tickets displayed in this view. 

You would need to aggregate them to a simple number happening that day to show more than a week at a time if you are a high volume shop. 



> On Oct 24, 2014, at 12:31 PM, Jared Mauch <jared at puck.nether.net <mailto:jared at puck.nether.net>> wrote:
> 
> 
>> On Oct 24, 2014, at 10:38 AM, chris <tknchris at gmail.com <mailto:tknchris at gmail.com>> wrote:
>> 
>> I was looking into something like this a while back and one thing that
>> didnt seem to exist but I thought would be cool is if you could have a x86
>> box or appliance that could take video output of lets say a couple virtual
>> machines and encode it into a standard TV signal so your average TV with a
>> builtin tuner and have each VM's display encoded into a different TV
>> channel. This way you could throw up TV's everywhere and easily change
>> whats displayed at any time without having to have devices plugged into
>> every TV.
>> 
>> If this already exists or someone has built anything like this I would love
>> to hear about it.
> 
> 
> We have large screens in our NOC but these are mostly not used as the NOC operators have the same displays on their multiple monitors at desk.  This all depends on what ones use case is and the size/scale which is feasible in your space.
> 
> Having a proper procedure (I think we use WebcalNG or something similar) which emails out reminders of each bit of scheduled work, emergency or not to remind the people of what is occurring is seen as easier.  There is also a “status page” where well known ongoing issues (e.g.: cable cuts) can be posted.  This is on the big screens, so people coming on-shift can see them as they sit down.
> 
> Hope this helps,
> 
> - Jared




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