Belkin Router issues this morning?

John Neiberger jneiberger at gmail.com
Tue Oct 7 22:27:16 UTC 2014


Sounds like it might have been a DNS issue of some sort. The end result was
that the customer routers couldn't reach their heartbeat server, which made
them think they weren't on the net. The routers would then be "helpful" and
redirect all customer port 80 traffic to the router's configuration page to
correct the "problem".

It was a big mess that hopefully doesn't happen again. They've been making
changes to their DNS this afternoon. Looks like they finally have it
straightened out.

John

On Tue, Oct 7, 2014 at 10:05 AM, Steve Atkins <steve at blighty.com> wrote:

>
> On Oct 7, 2014, at 8:34 AM, Justin Krejci <jkrejci at usinternet.com> wrote:
>
> > https://twitter.com/search?q=%23belkin
> >
> > Sounds like a bad firmware update most likely.
> > Presumably the Belkin routers perform caching DNS for the LAN clients
> for if the LAN clients use alternate DNS servers (OpenDNS, Google, your
> ISPs, etc) there are no longer any issues for those devices, as reported by
> several random people on the Internet.
>
> Over on outages, someone mentioned that heartbeat.belkin.com was
> unreachable from some areas, and that was causing their routers to shut
> down.
>
> Cheers,
>   Steve
>
>



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