Belkin Router issues this morning?

Tue Oct 7 21:54:09 UTC 2014

Geesh. It was a tough day - lots of our customers with Belkin devices. Agree it has been fixable with customer changes but would have been better not to have to respond to this today (obviously). 

Regards,
Jason 

Jason Livingood
Comcast - Internet Services

> On Oct 7, 2014, at 12:08, "Steve Atkins" <steve at blighty.com> wrote:
> 
> 
>> On Oct 7, 2014, at 8:34 AM, Justin Krejci <jkrejci at usinternet.com> wrote:
>> 
>> https://twitter.com/search?q=%23belkin
>> 
>> Sounds like a bad firmware update most likely.
>> Presumably the Belkin routers perform caching DNS for the LAN clients for if the LAN clients use alternate DNS servers (OpenDNS, Google, your ISPs, etc) there are no longer any issues for those devices, as reported by several random people on the Internet.
> 
> Over on outages, someone mentioned that heartbeat.belkin.com was unreachable from some areas, and that was causing their routers to shut down.
> 
> Cheers,
>  Steve
> 
> 