Help, need Verizon fiber outage phone number

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Does anyone have a phone number for Verizon-NE  (Massachusetts)?   

I have a fiber outage between two Verizon COs and their stupid VTAG system is worthless.  I can’t get a trouble ticket entered to save my life.

All of the numbers I have either go nowhere or get stuck in music on hold hell then disconnect.

Thanks

-Matt

--
Matthew S. Crocker
President
Crocker Communications, Inc.
PO BOX 710
Greenfield, MA 01302-0710

E: matthew at crocker.com
P: (413) 746-2760
F: (413) 746-3704
W: http://www.crocker.com

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