Zayo opinions

Wed Nov 12 21:33:08 UTC 2014

I don’t know the history on Zayo but they acquired Abovenet of which I’m a customer.

Quite frankly, I haven’t been impressed.  The support went to shit.  The last two tickets that I’ve opened with them have had mixed results.  The first ticket they called me back 5 days after opening a ticket for a DDoS block request and the second they never called back for another DDoS block request.  Next time I call them I’m going to demand to speak with someone immediately.

Otherwise, the network seems to be fine.

Ryan

> On Nov 12, 2014, at 4:16 PM, james jones <james at freedomnet.co.nz> wrote:
> 
> I am current going through some vendor selection for tier 1 providers. I
> was trying get some opinions on Zayo. I have personally never heard of
> them. Thoughts?