ATT Postmaster Contact

Tim Burke tb at tburke.us
Tue Mar 18 18:51:54 UTC 2014


I've had decent luck reaching out to abuse_rbl at abuse-att.net, any other method of contact seems to just go to /dev/null.

It does generally take longer than 2 days to hear back, patience is a virtue.

----- Original Message -----
From: "Robert Webb" <rwebb at ropeguru.com>
To: "Suresh Ramasubramanian" <ops.lists at gmail.com>
Cc: nanog at nanog.org
Sent: Sunday, March 16, 2014 9:06:37 PM
Subject: Re: ATT Postmaster Contact

Thanks. I am the admin of the server.

I only have one user of my list that has a bellsouth.net email address. 
As I stated before, the list might get 15 emails a month sent out. All 
users are put on the list by request only and only one person has 
authorization to send out. So there was NO way I was sending any 
unauthorized email of ANY type in order to get blocked.

Robert



On 03/16/2014 09:54 PM, Suresh Ramasubramanian wrote:
>
> They will respond usefully to you if you are the admin of that server. 
> If you are on shared hosting, you might ask your provider to contact 
> them.
>
> And two days is not an unreasonable time to handle a block issue.
>
> On 17-Mar-2014 3:09 am, "Robert Webb" <rwebb at ropeguru.com 
> <mailto:rwebb at ropeguru.com>> wrote:
>
>     Anyone have a contact for postmaster at att.net <http://att.net>?
>     I have one user on an email list I send to and they are blocking
>     for abuse. This list might get 15 email a month that go out.
>
>     Filled out their "form" but would like to get this resolved in
>     less than "2 days" as they state.
>
>     Robert
>




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