GEO location issue with google

Chris Garrett chris at aperturefiber.com
Mon Feb 10 13:11:59 UTC 2014


I have had my best luck with getting google to correct geo-loc issues by sending it in as a business end user instead of as an ISP.

If you have a user who is being affected directly by the incorrect geo-loc data (My store is showing in the wrong country), Google takes that much more seriously than the issue affecting dynamically assigned blocks. 

Need coffee…perhaps unclear. 

Message me off list and I can explain a little better. 



On Feb 10, 2014, at 6:59 AM, Praveen Unnikrishnan <piu at pmgroupuk.com> wrote:

> Hi Jonathan,
> 
> I have been submitting this issue to google with that same reporting location issue page for last 4months. But it's still redirecting me to the different page.. :(
> 
> Praveen Unnikrishnan
> Network Engineer
> PMGC Technology Group Ltd
> T:  020 3542 6401
> M: 07827921390
> F:  087 1813 1467
> E: piu at pmgroupuk.com<mailto:piu at pmgroupuk.com>
> 
> [cid:image004.png at 01CF265F.DD8E68C0]
> 
> 
> [cid:image002.jpg at 01CE1663.96B300D0]
> www.pmgroupuk.com<http://www.pmgroupuk.com/> | www.pmgchosting.com <http://www.pmgchosting.com/>
> How am I doing? Contact my manager, click here<mailto:shazad at pmgroupuk.com?subject=How's%20Praveen%20doing?>.
> 
> ________________________________
> [cid:image003.jpg at 01CE1663.96B300D0]
> 
> PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to innovate and develop by offering tailored IT solutions designed to empower you through intelligent use of technologies. www.pmgchosting.com<http://www.pmgchosting.com/>.
> 
> PMGC Technology Group Limited is a company registered in England and Wales. Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. W1F 7TE). This message contains confidential (and potentially legally privileged) information solely for its intended recipients. Others may not distribute copy or use it. If you have received this communication in error please contact the sender as soon as possible and delete the email and any attachments without keeping copies. Any views or opinions presented are solely those of the author and do not necessarily represent those of the company or its associated companies unless otherwise specifically stated. All incoming and outgoing e-mails may be monitored in line with current legislation. It is the responsibility of the recipient to ensure that emails are virus free before opening.
> 
> PMGC(r) is a registered trademark of PMGC Technology Group Ltd.
> 
> 
> From: Jonathan Lassoff [mailto:jof at thejof.com]
> Sent: 08 February 2014 06:36
> To: Praveen Unnikrishnan
> Cc: nanog at nanog.org
> Subject: Re: GEO location issue with google
> 
> Here's the FAQ on this topic: https://support.google.com/websearch/answer/873?hl=en
> 
> It links to a contact form where you can ask for some redress.
> 
> Cheers,
> jof
> 
> On Fri, Feb 7, 2014 at 7:20 AM, Praveen Unnikrishnan <piu at pmgroupuk.com<mailto:piu at pmgroupuk.com>> wrote:
> Hi,
> 
> We are an ISP based in UK. We have got an ip block from RIPE which is 5.250.176.0/20<http://5.250.176.0/20>. All the main search engines like yahoo shows we are based in UK. But Google thinks we are from Saudi Arabia and we redirected to www.google.com.sa<http://www.google.com.sa><http://www.google.com.sa> instead of googlw.co.uk<http://googlw.co.uk>. I have sent lot of emails to google but no luck. All the information from google are in Arabic and youtube shows some weird videos as well.
> 
> Could anyone please help me to sort this out?
> 
> Would be much appreciated for your time.
> 
> Praveen Unnikrishnan
> Network Engineer
> PMGC Technology Group Ltd
> T:  020 3542 6401
> M: 07827921390
> F:  087 1813 1467
> E: piu at pmgroupuk.com<mailto:piu at pmgroupuk.com><mailto:piu at pmgroupuk.com<mailto:piu at pmgroupuk.com>>
> 
> [cid:image001.png at 01CF2418.27F29CA0]
> 
> 
> [cid:image002.jpg at 01CE1663.96B300D0]
> www.pmgroupuk.com<http://www.pmgroupuk.com><http://www.pmgroupuk.com/> | www.pmgchosting.com<http://www.pmgchosting.com> <http://www.pmgchosting.com/>
> How am I doing? Contact my manager, click here<mailto:shazad at pmgroupuk.com<mailto:shazad at pmgroupuk.com>?subject=How's%20Praveen%20doing?>.
> 
> ________________________________
> [cid:image003.jpg at 01CE1663.96B300D0]
> 
> PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to innovate and develop by offering tailored IT solutions designed to empower you through intelligent use of technologies. www.pmgchosting.com<http://www.pmgchosting.com><http://www.pmgchosting.com/>.
> 
> PMGC Technology Group Limited is a company registered in England and Wales. Registered number: 7974624 (3/F Sutherland House, 5-6 Argyll Street, London. W1F 7TE). This message contains confidential (and potentially legally privileged) information solely for its intended recipients. Others may not distribute copy or use it. If you have received this communication in error please contact the sender as soon as possible and delete the email and any attachments without keeping copies. Any views or opinions presented are solely those of the author and do not necessarily represent those of the company or its associated companies unless otherwise specifically stated. All incoming and outgoing e-mails may be monitored in line with current legislation. It is the responsibility of the recipient to ensure that emails are virus free before opening.
> 
> PMGC(r) is a registered trademark of PMGC Technology Group Ltd.
> 
> 
> <image002.jpg><image003.jpg>

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