How do I handle a supplier that delivered a faulty product?

Justin M. Streiner streiner at
Tue Dec 16 17:49:55 UTC 2014

On Tue, 16 Dec 2014, Baldur Norddahl wrote:

> Zhone reversed their stance on this and put everything on finding a fix.
> Now we have a working firmware that moves data at line speed with no need
> to put limits on downloads. Everyone are happy now. The 2301 with new
> firmware is performing as expected and seems like a good product for our
> needs.

Good to see they came around.  I take it they did not elaborate on their 
sudden change of heart?


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