Comcast thinks it ok to install public wifi in your house

Livingood, Jason Jason_Livingood at cable.comcast.com
Thu Dec 11 21:13:22 UTC 2014


On 12/11/14, 2:53 PM, "Doug Barton" <dougb at dougbarton.us> wrote:

>While that offer is noble, and appreciated, as are your other responses
>on this thread; personally I would be interested to hear more about how
>customers were notified. Was there a collateral piece included in their
>bill? Were they e-mailed?

It is a range of tactics. Depending on where someone lives there were
traditional media tactics to raise awareness. For example, where I am in
Philadelphia I saw video ads in the new SEPTA regional rail trains, saw it
printed on on monthly rail passes, and shown on small billboards in
stations. I get an electronic bill personally but I would guess people
with printed bills very likely got something inside the bill given the
other tactics employed.

I do know emails were sent regionally (probably 2009 - 2014) as the
network went live. This explained the monthly stories in the press, as the
news cycle seemed to rediscover this every time we rolled it out further.

If you became a customer after it was rolled out, it was a key aspect of
marketing to prospective customers (such as on our website) so probably
hard to miss. 

>And are we correct in assuming that this is strictly opt-out?


>And is the report that if you opt out with your account that you are not
>then able to access the service elsewhere correct?

I¹m not 100% sure. I think it is the case that you can use it even if you
disable it on your own AP.

Jason




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