Time Warner outage?

Chris Lane clane1875 at gmail.com
Thu Aug 28 13:51:05 UTC 2014


Agreed on DHCP, just passing along something i had heard about.....   With
that said, why wouldn't the TW guys just post something oh right they did,
blame the other guy "Level3"


On Thu, Aug 28, 2014 at 9:42 AM, Warren Bailey <
wbailey at satelliteintelligencegroup.com> wrote:

> Sounds more likely than "we broke the dhcp server".
>
>
> Sent from my T-Mobile 4G LTE Device
>
>
>
> -------- Original message --------
> From: Chris Garrett <chris at aperturefiber.com>
> Date: 08/28/2014 6:39 AM (GMT-08:00)
> To: "Naslund, Steve" <SNaslund at medline.com>
> Cc: nanog at nanog.org
> Subject: Re: Time Warner outage?
>
>
> I have never seen BGP drop peers because of a DHCP failure.
>
> I would love to see the breakdown on that.
>
> TW NOC had said it was a Level 3 fiber maintenance gone bad that took down
> their peering connections when we called in at the time of the event.
>
> Can anyone confirm one way or the other?
>
>
> On Aug 28, 2014, at 8:29 AM, Naslund, Steve <SNaslund at medline.com> wrote:
>
> > Something sounds really unlikely about that.  Lack of DHCP would not
> cause reachability problems except for the clients.  The trace below looks
> like a transit connection that should be unaffected by DHCP.  Looks more
> like a routing issue.  Also sounds unlikely that one DHCP server would be
> covering this large a scope.
> >
> > Steven Naslund
> > Chicago IL
> >
> > -----Original Message-----
> > From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Chris Lane
> > Sent: Thursday, August 28, 2014 8:23 AM
> > To: Stephen Satchell
> > Cc: nanog at nanog.org
> > Subject: Re: Time Warner outage?
> >
> > I heard the following,
> >
> > It was actually an engineer doing maintenance on the dhpc server that
> stopped customers from getting an IP address when the connected to the
> network between 5:30 and 7:00.  The funny part is upper Managment heard
> about it on the today show
> >
> >
> > On Thu, Aug 28, 2014 at 8:46 AM, Stephen Satchell <list at satchell.net>
> wrote:
> >
> >> This just keeps getting better and better:
> >>
> >> "Yahoo Logo
> >> Will be right back...
> >>
> >> Thank you for your patience.
> >>
> >> Our engineers are working quickly to resolve the issue."
> >>
> >> My upstream is Charter Business...
> >>
> >> On 08/28/2014 04:05 AM, Chris Garrett wrote:
> >>> I believe this is what is commonly referred to in our industry as a
> >> “resume generating event”.
> >>>
> >>>
> >>> On Aug 27, 2014, at 8:24 AM, Alexandru Suciu
> >>> <alex.suciu.sum at gmail.com>
> >> wrote:
> >>>
> >>>> Can't wait to see the postmortem report on this one.
> >>>>
> >>>> On 8/27/2014 3:05 PM, Adam Greene wrote:
> >>>>> Came back for us, too, at about 7am.
> >>>>>
> >>>>> Outage was a biggie this time:
> >>>>>
> >>>>>
> >> https://news.yahoo.com/time-warner-cable-suffering-massive-nationwide-
> >> outage
> >>>>> -110549606.html
> >>>>>
> >>>>>
> >>>>> -----Original Message-----
> >>>>> From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of David
> >> Coulson
> >>>>> Sent: Wednesday, August 27, 2014 6:59 AM
> >>>>> To: Rick Coloccia
> >>>>> Cc: <nanog at nanog.org>
> >>>>> Subject: Re: Time Warner outage?
> >>>>>
> >>>>> Just came back up for me.
> >>>>>
> >>>>> Sent from my iPad
> >>>>>
> >>>>>> On Aug 27, 2014, at 6:48 AM, Rick Coloccia <coloccia at geneseo.edu>
> >> wrote:
> >>>>>>
> >>>>>> BGPMON shows my routes falling off the net at around 5:49am.
> >>>>>>
> >>>>>> We now sit at their mercy....
> >>>>>>
> >>>>>>
> >>>>>> --
> >>>>>> Sent from my iPhone
> >>>>>>
> >>>>>>> On Aug 27, 2014, at 6:46 AM, "Adam Greene"
> >>>>>>> <maillist at webjogger.net>
> >>>>> wrote:
> >>>>>>> Same here. Seems like no traffic is exiting TWC:
> >>>>>>>
> >>>>>>> Tracing route to ns03.savvis.net [204.70.25.234] over a maximum
> >>>>>>> of
> >> 30
> >>>>>>> hops:
> >>>>>>>
> >>>>>>> 1     1 ms     1 ms     1 ms  10049.webjogger.net [204.8.80.49]
> >>>>>>> 2    27 ms     6 ms     5 ms  cpe-24-29-112-25.nyc.res.rr.com
> >>>>>>> [24.29.112.25]
> >>>>>>> 3    12 ms     8 ms     7 ms  rdc-69-193-225-74.nyc.bc.twcable.com
> >>>>>>> [69.193.225.74]
> >>>>>>> 4     9 ms     9 ms    12 ms
> rdc-69-193-225-137.nyc.bc.twcable.com
> >>>>>>> [69.193.225.137]
> >>>>>>> 5     9 ms    10 ms     8 ms
> rdc-69-193-225-222.nyc.bc.twcable.com
> >>>>>>> [69.193.225.222]
> >>>>>>> 6     *        *        *     Request timed out.
> >>>>>>> 7     *        *        *     Request timed out.
> >>>>>>> 8     *        *        *     Request timed out.
> >>>>>>> 9     *        *        *     Request timed out.
> >>>>>>>
> >>>>>>> -----Original Message-----
> >>>>>>> From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Rick
> >>>>>>> Coloccia
> >>>>>>> Sent: Wednesday, August 27, 2014 6:43 AM
> >>>>>>> To: nanog at nanog.org
> >>>>>>> Subject: Re: Time Warner outage?
> >>>>>>>
> >>>>>>> My whole campus (~10000 users) is down... Since roughly 6am.
> >>>>>>> TWC is our upstream.
> >>>>>>>
> >>>>>>> --
> >>>>>>> Sent from my iPhone
> >>>>>>>
> >>>>>>>> On Aug 27, 2014, at 6:28 AM, Rob Barbeau
> >>>>>>>> <rob.barbeau at gmail.com>
> >> wrote:
> >>>>>>>>
> >>>>>>>> David,
> >>>>>>>>
> >>>>>>>> I have a branch office in Syracuse,NY that appears to be down
> >>>>>>>> at the moment that uses a time warner business connection for
> >>>>>>>> internet
> >> access.
> >>>>>>>>
> >>>>>>>> -rob
> >>>>>>>> On Aug 27, 2014 5:20 AM, "David Hubbard"
> >>>>>>>> <dhubbard at dino.hostasaurus.com>
> >>>>>>>> wrote:
> >>>>>>>>
> >>>>>>>>> Hey all, anyone else having issues with Time Warner
> >>>>>>>>> residential or business connections?  One of our offices is
> >>>>>>>>> down and the route is not currently in bgp.
> >>>>>>>>> http://downdetector.com/status/time-warner-cable
> >>>>>>>>> shows thousands of reports of outages on the consumer side
> >>>>>>>>> starting an hour or so ago so I figure it's a larger issue
> >>>>>>>>> than just my one office; couldn't reach anyone by phone.
> >>>>>>>>>
> >>>>>>>>> Thanks,
> >>>>>>>>>
> >>>>>>>>> David
> >>>>
> >>>
> >>
> >>
> >
> >
> > --
> > //CL
>
>


-- 
//CL


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