Time Warner outage?

Chris Lane clane1875 at gmail.com
Thu Aug 28 13:23:08 UTC 2014


I heard the following,

It was actually an engineer doing maintenance on the dhpc server that
stopped customers from getting an IP address when the connected to the
network between 5:30 and 7:00.  The funny part is upper Managment heard
about it on the today show


On Thu, Aug 28, 2014 at 8:46 AM, Stephen Satchell <list at satchell.net> wrote:

> This just keeps getting better and better:
>
> "Yahoo Logo
> Will be right back...
>
> Thank you for your patience.
>
> Our engineers are working quickly to resolve the issue."
>
> My upstream is Charter Business...
>
> On 08/28/2014 04:05 AM, Chris Garrett wrote:
> > I believe this is what is commonly referred to in our industry as a
> “resume generating event”.
> >
> >
> > On Aug 27, 2014, at 8:24 AM, Alexandru Suciu <alex.suciu.sum at gmail.com>
> wrote:
> >
> >> Can't wait to see the postmortem report on this one.
> >>
> >> On 8/27/2014 3:05 PM, Adam Greene wrote:
> >>> Came back for us, too, at about 7am.
> >>>
> >>> Outage was a biggie this time:
> >>>
> >>>
> https://news.yahoo.com/time-warner-cable-suffering-massive-nationwide-outage
> >>> -110549606.html
> >>>
> >>>
> >>> -----Original Message-----
> >>> From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of David
> Coulson
> >>> Sent: Wednesday, August 27, 2014 6:59 AM
> >>> To: Rick Coloccia
> >>> Cc: <nanog at nanog.org>
> >>> Subject: Re: Time Warner outage?
> >>>
> >>> Just came back up for me.
> >>>
> >>> Sent from my iPad
> >>>
> >>>> On Aug 27, 2014, at 6:48 AM, Rick Coloccia <coloccia at geneseo.edu>
> wrote:
> >>>>
> >>>> BGPMON shows my routes falling off the net at around 5:49am.
> >>>>
> >>>> We now sit at their mercy....
> >>>>
> >>>>
> >>>> --
> >>>> Sent from my iPhone
> >>>>
> >>>>> On Aug 27, 2014, at 6:46 AM, "Adam Greene" <maillist at webjogger.net>
> >>> wrote:
> >>>>> Same here. Seems like no traffic is exiting TWC:
> >>>>>
> >>>>> Tracing route to ns03.savvis.net [204.70.25.234] over a maximum of
> 30
> >>>>> hops:
> >>>>>
> >>>>> 1     1 ms     1 ms     1 ms  10049.webjogger.net [204.8.80.49]
> >>>>> 2    27 ms     6 ms     5 ms  cpe-24-29-112-25.nyc.res.rr.com
> >>>>> [24.29.112.25]
> >>>>> 3    12 ms     8 ms     7 ms  rdc-69-193-225-74.nyc.bc.twcable.com
> >>>>> [69.193.225.74]
> >>>>> 4     9 ms     9 ms    12 ms  rdc-69-193-225-137.nyc.bc.twcable.com
> >>>>> [69.193.225.137]
> >>>>> 5     9 ms    10 ms     8 ms  rdc-69-193-225-222.nyc.bc.twcable.com
> >>>>> [69.193.225.222]
> >>>>> 6     *        *        *     Request timed out.
> >>>>> 7     *        *        *     Request timed out.
> >>>>> 8     *        *        *     Request timed out.
> >>>>> 9     *        *        *     Request timed out.
> >>>>>
> >>>>> -----Original Message-----
> >>>>> From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Rick
> >>>>> Coloccia
> >>>>> Sent: Wednesday, August 27, 2014 6:43 AM
> >>>>> To: nanog at nanog.org
> >>>>> Subject: Re: Time Warner outage?
> >>>>>
> >>>>> My whole campus (~10000 users) is down... Since roughly 6am.  TWC is
> >>>>> our upstream.
> >>>>>
> >>>>> --
> >>>>> Sent from my iPhone
> >>>>>
> >>>>>> On Aug 27, 2014, at 6:28 AM, Rob Barbeau <rob.barbeau at gmail.com>
> wrote:
> >>>>>>
> >>>>>> David,
> >>>>>>
> >>>>>> I have a branch office in Syracuse,NY that appears to be down at the
> >>>>>> moment that uses a time warner business connection for internet
> access.
> >>>>>>
> >>>>>> -rob
> >>>>>> On Aug 27, 2014 5:20 AM, "David Hubbard"
> >>>>>> <dhubbard at dino.hostasaurus.com>
> >>>>>> wrote:
> >>>>>>
> >>>>>>> Hey all, anyone else having issues with Time Warner residential or
> >>>>>>> business connections?  One of our offices is down and the route is
> >>>>>>> not currently in bgp.
> >>>>>>> http://downdetector.com/status/time-warner-cable
> >>>>>>> shows thousands of reports of outages on the consumer side starting
> >>>>>>> an hour or so ago so I figure it's a larger issue than just my one
> >>>>>>> office; couldn't reach anyone by phone.
> >>>>>>>
> >>>>>>> Thanks,
> >>>>>>>
> >>>>>>> David
> >>
> >
>
>


-- 
//CL


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