The block message is 521 DNSRBL: Blocked for abuse
NANOG at abcsupply.com
Wed Sep 18 16:07:25 UTC 2013
We recently purchased new IP addresses from ARIN, with plans on using one of them for our external and internal email delivery. We set up a reverse lookup and a SPF record for the newly purchased IP to prevent being classified as spam. We tested the functionality of the PTR and SPF record successfully using varies internet tools like dnsstuff.com, mxtoolbox.com, and kitterman.com. Unfortunately, when we send emails to any AT&T or Network Solutions hosted email we are being block as a spam abuser. I checked varies spam database tools and our IP addresses are not listed, but we are still being blocked by both AT&T and Network Solution. The block message is 521 DNSRBL: Blocked for abuse. In an attempt to be proactive, I contacted Network Solution and was told that each recipient would have to request we be whitelisted, and AT&T directed me to an online form that I submitted to be removed from the blacklist. Unfortunately, we are still not able to send emails to either AT&T or Network Solutions hosted emails. Our mail server IP address is 220.127.116.11, which resolves to mail.abcsupply.com. Does anyone have any suggestions on where to turn next? Is it possible they are blocking us based on old information from the previous IP address block owner? Any help tracking this down would be appreciated.
Microsoft Systems Administrator
ABC Supply Company Inc
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