Yahoo reporting "No MX or A Records" and bouncing emails

Tue Oct 15 20:18:55 UTC 2013

DNSSEC does not appear to be set up on our name servers (which is where
their DNS is), but this has never been an issue before. In searching the
web about this specific message all I am finding is people saying:

1. Yahoo refuses to acknowledge or fix this, and it is happening to a lot
of random people
2. Get email other than Yahoo (which isn't really helpful and I can't
exactly tell my client that)

How do I get a real person at Yahoo?

Thanks,

Jonathan Rogers
PCM, Inc

On Tue, Oct 15, 2013 at 4:05 PM, Jonathan Rogers <quantumfoam at gmail.com>wrote:

> Rubens,
>
> Excellent point. I'm running an analysis on the domain in question now...
>
> Thanks,
>
> Jonathan Rogers
> PCM, Inc
>
>
> On Tue, Oct 15, 2013 at 4:00 PM, Rubens Kuhl <rubensk at gmail.com> wrote:
>
>>
>>
>>
>> On Tue, Oct 15, 2013 at 4:56 PM, Jonathan Rogers <quantumfoam at gmail.com>wrote:
>>
>>> Greetings Programs,
>>>
>>> Yahoo is bouncing email that is being sent to a customer of mine with the
>>> error that no MX or A records were found for the domain. There is nothing
>>> wrong with the domain at all, which I have verified from multiple
>>> sources.
>>>
>>> Does anyone have any suggestions about who I can reach out to at Yahoo to
>>> get this matter resolved?
>>>
>>
>> Multiple sources including DNSSEC-aware ones like dnsviz.net ? If the
>> domain is failing DNSSEC, it would appear normal to conventional DNS tests.
>>
>> Rubens
>>
>>
>
>