wikimedia dns issue

Randy Bush randy at psg.com
Wed Nov 27 00:42:07 UTC 2013


I got there because of a FireFox cert reject. You are losing money. 
-- 
Phones are not computers and suck for email

Matthew Walker <mwalker at wikimedia.org> wrote:
>Randy,
>
>Thanks for the concern -- if I understand your email correct the issue
>is
>not that you cannot resolve donate.wikimedia.org; but it's that one of
>our
>subdomains resolves to something that's not a WMF server?
>
>If so; the behavior you're seeing, that
>links.email.donate.wikimedia.org goes
>to ?.mkt41.net is correct. What we're doing is year is using an
>external
>bulk mailer to try and ensure deliverability of fundraising mail (it
>turns
>out that we get about $1 per email so getting good deliverability is
>pretty
>important.) The bulk mailer, Silverpop, does link rewriting in the body
>of
>the email for use statistical things (we A/B test our emails and use
>their
>dashboards to do so).
>
>For what its worth our donor rights policy [1] applies to this type of
>data.
>
>[1] http://wikimediafoundation.org/wiki/Donor_policy
>
>~Matt Walker
>Wikimedia Foundation
>Fundraising Technology Team
>
>
>On Tue, Nov 26, 2013 at 3:44 PM, Randy Bush <randy at psg.com> wrote:
>
>> leslie, you out there?
>>
>> ryuu.psg.com:/Users/randy> host links.email.donate.wikimedia.org.
>> links.email.donate.wikimedia.org is an alias for recp.mkt41.net.
>> recp.mkt41.net has address 74.121.50.40
>>
>>    $ dscacheutil -flushcache
>>
>> does not clear it
>>
>> this is all in tokyo.  so i ssh into a server in seattle westin.
>>
>>     psg.com:/usr/home/randy> host links.email.donate.wikimedia.org.
>>     links.email.donate.wikimedia.org is an alias for recp.mkt41.net.
>>     recp.mkt41.net has address 74.121.50.40
>>
>> the real or unreal CNAME RR is pretty prevalent
>>
>> pretoria
>>
>>     root at afnog:~ # host links.email.donate.wikimedia.org.
>>     links.email.donate.wikimedia.org is an alias for recp.mkt41.net.
>>     recp.mkt41.net has address 74.121.50.40
>>
>> london starts to scare me
>>
>>     drinx.linx.net:/root# host links.email.donate.wikimedia.org.
>>     ;; connection timed out; no servers could be reached
>>     drinx.linx.net:/root# host links.email.donate.wikimedia.org.
>>     ;; connection timed out; no servers could be reached
>>
>> so i look at the nearest zone i can find
>>
>>     ryuu.psg.com:/Users/randy> doc -p -w donate.wikimedia.org.
>>     Doc-2.2.3: doc -p -w donate.wikimedia.org.
>>     Doc-2.2.3: Starting test of donate.wikimedia.org.   parent is
>> wikimedia.org.
>>     Doc-2.2.3: Test date - Tue Nov 26 10:46:48 JST 2013
>>     SYSerr: No servers for donate.wikimedia.org. returned SOAs ...
>>     Summary:
>>        YIKES: doc aborted while testing donate.wikimedia.org.  parent
>> wikimedia.org.
>>        Incomplete test for donate.wikimedia.org. (1)
>>     Done testing donate.wikimedia.org.  Tue Nov 26 10:46:49 JST 2013
>>
>> at least the parent is ok
>>
>>     ryuu.psg.com:/Users/randy> doc -p -w wikimedia.org.
>>     Doc-2.2.3: doc -p -w wikimedia.org.
>>     Doc-2.2.3: Starting test of wikimedia.org.   parent is org.
>>     Doc-2.2.3: Test date - Tue Nov 26 10:47:45 JST 2013
>>     Summary:
>>        No errors or warnings issued for wikimedia.org.
>>     Done testing wikimedia.org.  Tue Nov 26 10:47:48 JST 2013
>>
>> aha!
>>
>>     ryuu.psg.com:/Users/randy> ns donate.wikimedia.org.
>>     donate-lb.eqiad.wikimedia.org.
>>
>> i suspect a load balancer
>>
>> yes, i reported this to wikimedia two days ago.  a response, then
>black
>> hole.  problem persists.
>>
>> randy
>>
>>



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