Automatic abuse reports
mysidia at gmail.com
Thu Nov 14 02:33:20 UTC 2013
On Wed, Nov 13, 2013 at 3:46 AM, Sam Moats <sam at circlenet.us> wrote:
> about it's long term benefit to the entire network. I can't think of a way
> to remove the incentive for this
> short term thinking.
The end users can, by inquiring about the abuse desk, before agreeing to
sign up for service.
In this manner "Not having a good abuse" desk becomes a cost center, in
the form of suppressed opportunities for future revenue.
Federal entities, etc, when soliciting for proposals from ISPs and service
providers.... in addition to the "Must have IPv6 support",
could add a line "Must have a highly-responsive abuse desk/abuse contact;
with 4 professional references from email or network operators in the
industry who have worked with the abuse desk";
must aggregate and report matters of potential abuse or complaints
regarding subscriber's outgoing mail or IP traffic within 3 hours on
average, during business hours.... and within 5 hours 24x7 ... etc...
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