Do you obfuscate email headers when reporting spam issues to clients?

Thu Nov 7 00:31:54 UTC 2013

On Wed, 6 Nov 2013, Landon wrote:

> Hello,
>
> We (iWeb AS32613) are currently making great strides in getting out from
> under the volume of reports received and getting on top of things.
>
> How much trouble does your abuse department go to in order to obfuscate
> headers when providing evidence of spamming activity regardless of if its
> intentional/professional spammer activity or some kind of malware infection
> allowing a third party to spam.  Especially for the pro spammers, we dont
> want them list washing anything or worse yet becoming privy to spamtrap
> data if the reporting party wasnt smart enough to obfuscate their own data
> before sending in the report.

If you know you have pro spammers on your network, the question isn't how 
much to obfuscate spam complaints you receive...it's why haven't you 
terminated the customer(s)?

As for the rest, if the reporter wants obfuscation, it's on them to do it.

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