Verizon NY (LEC) prior notification

Valdis.Kletnieks at vt.edu Valdis.Kletnieks at vt.edu
Fri May 31 01:43:05 UTC 2013


On Fri, 31 May 2013 09:04:17 +0800, Patrick said:

> Probably better to watch stats for each NPA-NXX calling each DID. You
> can fit a distribution to the data for the length of time before another
> call arrives, and automatically throw a ticket at your carrier support
> group when the time between calls exceeds 99% of previous data.

May not be workable without a sufficiently high call rate 24/7.  If you're a
small call center that usually has 3-4 calls per hour at 2AM, now long is "too
long without a call, time to get suspicious"?

Does your answer change if you're a 911 or suicide hotline?

(Yes, if you usually handle 50-60 calls per hour even at 2AM, a 5 minute
gap is probably suspicious.  As I said, it depends highly on normal call rates)

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 865 bytes
Desc: not available
URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20130530/d3ead849/attachment.bin>


More information about the NANOG mailing list