Could not send email to office 365

Thu May 2 00:56:51 UTC 2013

http://email-guru.com/ ?

---
()  ascii ribbon campaign against html e-mail
/\  www.asciiribbon.org

> -----Original Message-----
> From: Warren Bailey [mailto:wbailey at satelliteintelligencegroup.com]
> Sent: Wednesday, 01 May, 2013 10:12
> To: JoeSox; nanog at nanog.org
> Subject: Re: Could not send email to office 365
> 
> Just another day for them.. Office 365 has been broken for us for a long
> time. I've been thinking about a rackspace hosted exchange instead.. Have
> you guys looked into alternatives?
> 
> 
> Sent from my T-Mobile 4G LTE Device
> 
> 
> 
> -------- Original message --------
> From: JoeSox <joesox at gmail.com>
> Date: 05/01/2013 6:27 AM (GMT-08:00)
> To: nanog at nanog.org
> Subject: Re: Could not send email to office 365
> 
> 
> The company I work for has been having Outlook connectivity issues
> (intermittent for only a few end users) for the past 7 days for Office
> 365.
> We are in an upgrade status (on the 18th days or so; have been told it can
> last 30 days) and they changed our MX records without formal notification.
> We updated those on a Thursday or Friday and it worked until the following
> Monday where we observed it again, then magically fixed itself late
> afternoon that Monday. We had some more reports yesterday. The Microsoft
> technical support has not been helpful troubleshooting this for us.
> I am hoping it is related to our upgrade status but I cannot get an answer
> from anyone.
> --
> Thanks, Joe
> 
> 
> On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji <you at ugec.net> wrote:
> 
> > Hello folks,
> >
> > Have you ever seen DNS issues on Office 365?
> >
> > MX record of Office 365 is example.mail.eo.outlook.com.
> > I can get the MX record, however, I could not get the A record of the MX
> > record, got Timeout.
> >
> > Does anyone have the same issue?
> >
> > Sincerely,
> > Yuji
> >
> >