ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?)

Jay Ashworth jra at baylink.com
Thu Jan 31 02:49:36 UTC 2013

----- Original Message -----
> From: "joel jaeggli" <joelja at bogus.com>

> We're totally at the wrong end of the usability specrum if we even have
> to ask questions like this. you can tell of a cable modem is online or
> not at a glance.

*You* can tell.

That does not mean the *customer* can tell.  That was the point, Joel.

This little thing called... customer service.  I know it's out of style
these days, but...

-- jra
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com         2000 Land Rover DII
St Petersburg FL USA               #natog                      +1 727 647 1274

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