ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?)
jra at baylink.com
Thu Jan 31 02:49:36 UTC 2013
----- Original Message -----
> From: "joel jaeggli" <joelja at bogus.com>
> We're totally at the wrong end of the usability specrum if we even have
> to ask questions like this. you can tell of a cable modem is online or
> not at a glance.
*You* can tell.
That does not mean the *customer* can tell. That was the point, Joel.
This little thing called... customer service. I know it's out of style
these days, but...
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII
St Petersburg FL USA #natog +1 727 647 1274
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