Comcast contact

Livingood, Jason Jason_Livingood at cable.comcast.com
Wed Aug 7 12:38:09 UTC 2013


>I have found Comcast rate shapes or resets long running encrypted
>sessions such as https.   At $DAYJOB I had to set our SSL VPN system to
>re-key via new-tunnels every 5 minutes to keep it under their threshold
>of what looks like seven minutes for a tcp session.   After that the
>sessions appeared to rate shape down to 128kbps.  It may also only kick
>in during local POP congestion.   I am assuming this is DPI trying to do
>peer-2-peer mitigation.

We don't have such network practices and are required not to under Open
Internet rules. I have no idea what was causing your VPN issue - I can use
my corporate VPN for hours or days at a time with no issues. Happy to
assist off list if you like.

Jason




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