Comcast contact

Brandon Galbraith brandon.galbraith at gmail.com
Tue Aug 6 16:10:30 UTC 2013


Have you monitored your user's home Comcast connection with regards to
packet loss or latency, preferably from network-near the SIP
termination point?

On Tue, Aug 6, 2013 at 10:56 AM, Andy Ringsmuth <andy at newslink.com> wrote:
> Any chance someone on this list is affiliated with Comcast who could contact me off-list?  I have an employee in Virginia who works from home using, in part, a VOIP desk telephone tied into our office phone system back in Nebraska.  She's had nothing but problems maintaining a stable connection and I'm at my wit's end to diagnose and fix whatever is causing her problems.
>
> I've got this exact setup with several employees around the country, but this one person is the only one who, 1 - has problems and 2 - has Comcast.
>
> Much appreciated!
>
> ----
> Andy Ringsmuth
> andy at newslink.com
> News Link – Manager Technology & Facilities
> 2201 Winthrop Rd., Lincoln, NE 68502-4158
> (402) 475-6397    (402) 304-0083 cellular
>
>



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