RFC becomes Visio
mfidelman at meetinghouse.net
Fri Sep 28 22:09:18 UTC 2012
Jason Baugher wrote:
> On 9/28/2012 1:08 PM, Joe Maimon wrote:
>> Just got told by a Lightpath person that in order to do BGP on a
>> customer gig circuit to them they would need a visio diagram (of what
>> I dont know).
>> Has anybody else seen this brain damage?
> Regardless of all the other comments here making fun of the request, I
> can somewhat understand why they might do this. Some of the requests I
> have gotten from customers are so misguided and confusing that a
> simple diagram can go far to clear things up. I know it seems crazy to
> everyone here that can set up BGP peering in their sleep, but when
> you're getting a new request from someone who hasn't gotten an ASN
> yet, and has never heard of a routing registry? All they know is a
> consultant told them they needed to "do BGP" with their ISP?
Isn't it a role of sales engineering/support to help customers through
this process? I know that, if a vendor told me that I had to jump
through hoops to do business with them, I'd be complaining to my sales
rep., and looking for another vendor.
In theory, there is no difference between theory and practice.
In practice, there is. .... Yogi Berra
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