Technical contact at XO/Concentric

Thu Oct 4 15:18:00 UTC 2012

Hi,

If anyone from XO/Concentric is on on the list or anyone has a technical 
contact who can help with connectivity issues to their hosted Web-sites, 
please pass this along to the right person/team or respond to me off-list.

Some of our customers are having problems connecting to Web-services 
hosted by XO/Concentric. The problem is limited to customers within a 
certain /17 allocation we have (82.134.0.0/17). Ping and connections to 
the SMTP-service on the same destination IP are fine.  But when the 
customers try to connect to the HTTP-service tcpdumps shows that no 
packets are returned.

We have tried Customer Care to no help.

TIA!

Kind Regards,

Knut A. Syed