Cisco Smartnet for 6509E Line Cards

Wed Jun 20 05:28:40 UTC 2012

I'd say hardware replacement is only a small benefit of smartnet, or I
would have found it more economical to just stock spares a long time ago.

You also received technical support in addition to software updates.

In fact, IMHO, the greatest benefit is the access to Cisco development
resources for both defect resolution and software updates.  In fact, I see
little value in continued smartnet past last date of software development,
and that typically is my cancellation date well before end of life.
Besides, between that date and EOL, chances are stocking spares is dirt
cheap and you little other benefit...

On Tue, Jun 19, 2012 at 11:02 PM, david peahi <davidpeahi at gmail.com> wrote:

> Can anyone comment on Cisco 6509E Smartnet "chassis" coverage? In the past,
> "chassis" has always meant, not just the passive chassis itself, but all of
> the components including supervisor cards, line cards, power supplies, fan
> trays, etc. Now it appears that Cisco is requiring Smartnet coverage on
> line cards in addition to the chassis.
> My understanding is that Smartnet functioned much like insurance policies,
> where Cisco collected maintenance contract fees year after year, but the
> devices were generally so reliable that the collected Smartnet fees always
> far exceeded the dollar amount required to replace failed components.
>
> Regards,
>
> David
>