VZ FiOS DNS issues:

Jamie Bowden jamie at photon.com
Sun Jan 22 10:10:17 CST 2012


Any Verizon techs around today?  I don't know why you can't pass DNS traffic this morning, but it's the second time in as many weeks as it has been an issue, and it's rather annoying (Google is the example, but the exact same failure happens using any destination, on VZ's own or any other public DNS servers, phone support are of course, useless):

C:\Users\jamie>tracert -d 71.252.0.12

Tracing route to 71.252.0.12 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.2.254
  2    <1 ms    <1 ms    <1 ms  192.168.1.1
  3     8 ms     9 ms    13 ms  96.231.199.1
  4    14 ms     9 ms     9 ms  130.81.183.118
  5     9 ms     9 ms     9 ms  130.81.151.232
  6     9 ms     9 ms     *     130.81.20.19
  7    11 ms     9 ms     9 ms  71.252.0.12

Trace complete.

C:\Users\jamie>nslookup www.google.com 71.252.0.12
Server:  nsrest01.verizon.net
Address:  71.252.0.12

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to nsrest01.verizon.net timed-out

C:\Users\jamie>tracert -d 8.8.8.8

Tracing route to 8.8.8.8 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.2.254
  2    <1 ms    <1 ms    <1 ms  192.168.1.1
  3     7 ms     8 ms     9 ms  96.231.199.1
  4     8 ms     9 ms     8 ms  130.81.183.118
  5     9 ms    28 ms    10 ms  130.81.22.56
  6     8 ms     9 ms     9 ms  152.63.36.237
  7    20 ms    19 ms    19 ms  152.63.0.153
  8    21 ms    18 ms    18 ms  152.63.21.73
  9    41 ms    47 ms    49 ms  152.179.72.66
10    17 ms    18 ms    19 ms  209.85.255.68
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13    22 ms    19 ms    19 ms  72.14.236.200
14    20 ms    31 ms    18 ms  216.239.49.145
15    18 ms    19 ms    19 ms  8.8.8.8

Trace complete.

C:\Users\jamie>nslookup www.google.com 8.8.8.8
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to google-public-dns-a.google.com timed-out

C:\Users\jamie>


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