Customer Notification System.

Leigh Porter leigh.porter at
Wed Feb 22 11:26:33 UTC 2012

> -----Original Message-----
> From: Rich Kulawiec [mailto:rsk at]
> Sent: 22 February 2012 11:04
> To: nanog at
> Subject: Re: Customer Notification System.
> On Tue, Feb 21, 2012 at 05:58:19PM -0500, James Wininger wrote:
> > We would need to send notifications out to say about 400 customers.
> > Ideally the system would send an attached PDF. It would be great if
> > this system were SQL based etc.
> (a) Use ASCII.  Using PDF for this is insane.
> (b) You're dealing with only 400 customers, yet you want the overhead
> and complexity of a SQL-capable database?  Do you also engage a fleet
> of bulldozers when you want to plant a flower in the back yard?
> > I have thought of possibly using a
> > mailing list type approach, but that gets us back to (almost) where
> we
> > are today.
> Precisely what is wrong with a "mailing list type approach", using
> Mailman (which is the best available and what runs this list)?  It
> handles COI (mandatory for responsible and ethical operation of all
> mailing lists), it runs on all varieties of 'nix, it plays nice with
> MTAs, it deals with most bounces in a sane fashion, etc.

Yeah please don't use PDF. There is nothing more annoying than getting an email about something important that had a PDF attachment to tell you about the important things. Lowest common denominator!

I used to use mailman for this, but we had a CRM system as well which was database driven. So I write a script to grab the right email addresses from the database every night and populate mailman. 


This email has been scanned by the Symantec Email service.
For more information please visit

More information about the NANOG mailing list