Fwd: [#135346] Unauthorized BGP Announcements (follow up to Hijacked Networks)

Wed Feb 1 00:49:20 UTC 2012

I hope none of you ever get hijacked by a spammer housed at Phoenix NAP.  :)

We're still not out of the woods, announcing /24s and working with upper
tier carriers to filter out our lists.  However, I just got this response
from Phoenix NAP and found it funny.  The "thief" is a former customer,
whom we terminated their agreement with.  They then forged an LOA,
submitted it to CWIE.net and Phoenix NAP and resumed using space above and
beyond their terminated agreement.  So now any request for assistance to
stop our networks from being announced is now responded to with an
instruction to contact the thief's lawyer.

kw

---------- Forwarded message ----------
From: Kelvin Williams <kwilliams at altuscgi.com>
Date: Tue, Jan 31, 2012 at 7:43 PM
Subject: Re: [#135346] Unauthorized BGP Announcements
To: noc at phoenixnap.com

We'll be forwarding this to our peers in the industry--rather funny that
Phoenix NAP would rather send us to the attorney of the people stealing our
space than bothering to perform an ARIN WHOIS search, or querying any of
the IRRs.

Interesting...  Very interesting...  So, who all do you have
there--spammers and child pornographers?  Is this level of protection what
you give to them all?

On Tue, Jan 31, 2012 at 7:30 PM, Brandon S <BrandonS at phoenixnap.com> wrote:

> Hello,
>
> Thank you for your email. Please direct any further questions regarding
> this issue to the following contact.
>
> Bennet Kelley
> 100 Wilshire Blvd.
> Suite 950
> Santa Monica, CA 90401
> bkelley at internetlawcenter.net
>
> Telephone
> 310-452-0401
>
> Facsimile
> 702-924-8740
>
> --
> Brandon S.
> NOC Services Technician
>
> ** We want to hear from you!**
> We care about the quality of our service. If you’ve received
> anything less than a prompt response or exceptional service or would like
> to share any
> feedback regarding your experience, please let us know by sending an email
> to management:
> supportfeedback at phoenixnap.com
>
> --
Kelvin Williams
Sr. Service Delivery Engineer
Broadband & Carrier Services
Altus Communications Group, Inc.

"If you only have a hammer, you tend to see every problem as a nail." --
Abraham Maslow