Contact person for doh.state.fl.us

MailPlus| David Hofstee david at mailplus.nl
Fri Dec 21 15:26:41 UTC 2012


Hi,

Thanks for the contact info. There is a slight detail that you may have missed (I'm pretty sure it is not our reputation that is an issue). 

1/256th part of the internet is being blocked. We are not the owner of 46.0.0.0/8.

David 

P.S. The honeypot stuff was a typo by someone at a fair. He entered a .nl domain when it should have been .com ; the .nl domain was given to honeypot. The same contact was also registered later with the .com extension. Sometimes stupidity overcomes malice. 

-----Oorspronkelijk bericht-----
Van: askoorb at gmail.com [mailto:askoorb at gmail.com] Namens Alex Brooks
Verzonden: donderdag 20 december 2012 13:54
Aan: MailPlus| David Hofstee
Onderwerp: Re: Contact person for doh.state.fl.us

Hi,

On Thu, Dec 20, 2012 at 9:46 AM, MailPlus| David Hofstee <david at mailplus.nl> wrote:
> Hi,
>
>
>
> Does anyone know a contact for doh.state.fl.us? I tried to contact them after we received this interesting line of logfile:
>
>
>
> "554 5.7.1 46.31.52.10 (in 46.0.0.0/8) is blacklisted." received from 
> mx5201.doh.state.fl.us (74.174.235.12)
>
> Thanks in advance,
>
> David Hofstee
> MailPlus B.V. Netherlands

Well, it's InformationTechnology at doh.state.fl.us but if you're blacklisted that's not going to help you.

Fist off, this is probably because they think you are spamming.  Have a look at http://www.projecthoneypot.org/ip_46.31.52.11 and http://ip.robtex.com/46.31.52.11.html#blacklists

Once you have sorted that out, then you can try getting in touch if they haven't unblocked you.

Try ringing +1-850-245-4233 and asking to speak to the 'service desk'
about an 'email issue'.  If that doesn't work, try +1-850-245-4975 then +1-850-245-5813.  These are all numbers for their IT service; the first is the main number, then infrastructure support, then application support.

If that doesn't work, nicholas.platt at dms.myflorida.com is involved in the management of the Florida Government's links to the Internet; he should be able to forward you to the right people.

As a last resort, you can try their IT contractor, Hayes Computer Services on +1-850-297-0551.

I wish you the best of luck, do post back and let everyone know if you get in touch.

Alex



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