REMINDER: Include as much detail as you have on problem reports (was eftps.gov)

Tue Dec 18 17:06:07 UTC 2012

Aside from the fact that it helps unrelated people aid you in diagnosing
the problem, there's another, more practical reason to do it:

When you do, problems you're having will sometimes "magically" disappear,
because someone who a) is in a position to fix it, but b) is not in a position
to *talk about it* will see the report, do a facepalm, and twist the proper
knob to make it go away.

While this isn't as optimal in the global sense as a full dialogue on the
problem would be, it's a helluva lot better than "it still doesn't work,
a week later".  And the shorter the thread, the higher the odds this might
happen.  "One posting" is optimal. :-)

Just a thought.

Cheers,
-- jr 'Happy Chriskwanzukkah, and a Cool Yule' a
-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
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