Copyright infringement notice

William Herrin bill at
Wed Aug 22 15:54:00 UTC 2012

On Thu, Aug 16, 2012 at 6:16 AM, groupstudytac groupstudytac
<groupstudytac at> wrote:
> I get copyright notices from companies like Irdeto , saying that one of my
> customers IP is downloading unauthorized material using bittorent. I also
> have processes in place to handle such notices .
> Can anyone share how he handles such notices in his ISP environment , i am
> ready to adapt some valid steps to improve the existing process.
> Or should i just ignore such messages ?

If you're in the U.S., the process for handling these notices is
prescribed by law, specifically the Digital Millennium Copyright Act
(search: DMCA takedown notice). It details what the infringement
notice must include in order to be actionable and what steps the ISP
must take on receipt of an actionable notice. It also prescribes
procedures for the alleged infringer to object and for the ISP to
restore the material following an objection.

Follow the procedures described in the law to retain your immunity as
an ISP. Consult a local lawyer if you don't find them sufficiently

Bill Herrin

William D. Herrin ................ herrin at  bill at
3005 Crane Dr. ...................... Web: <>
Falls Church, VA 22042-3004

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