Comcast vs. Verizon for repair methodologies
SNaslund at medline.com
Tue Aug 21 08:54:55 CDT 2012
I think the issue is that the field techs wanted to get the customer up
and running. Most of the outside plant stuff is done by contractors and
it takes time to get them on the job. Sometimes a work around is the
best they can do. How long was it like that?
From: Peter Kristolaitis [mailto:alter3d at alter3d.ca]
Sent: Monday, August 20, 2012 3:31 PM
To: nanog at nanog.org
Subject: Re: Comcast vs. Verizon for repair methodologies
On 12-08-20 04:25 PM, Leo Bicknell wrote:
> In a message written on Mon, Aug 20, 2012 at 04:12:22PM -0400, Patrick
W. Gilmore wrote:
>> The story: A piece of underground cable went bad. The techs didn't
pull new underground cable. They decided it was better to do it "arial"
(if you can call 2 feet "arial"). They took apart the two pedestals on
either side of the break and ran a new strand of RG6 (yes, the same
stuff you use inside your home, not the outside-plant rated stuff) tied
to trees with rope.
> Why is that cable still in place?
> That's a hint, not really a question. :)
That cable definitely needs to be removed in the interest of... uhh...
"community safety". Yeah, that's it. You're worried about the puppies
and children hurting themselves. ;)
(Double-mega-extra-bonus points if you convince your local city services
to do it!)
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