Verizon's New Repair Method: Plastic Garbage Bags

Mon Aug 20 20:08:40 UTC 2012

Maybe you can hope for a wind storm to take down the pole or someone to crash into it, then they'll surely have to fix it.

-Mike

-----Original Message-----
From: Eric Wieling [mailto:EWieling at nyigc.com] 
Sent: Monday, August 20, 2012 3:57 PM
To: Justin M. Streiner; nanog at nanog.org
Subject: RE: Verizon's New Repair Method: Plastic Garbage Bags

Unfortunately, the lines are being resold by a CLEC.  My understanding is the PUC/PSC doesn't take complaints from CLECs and, since the customer is customer of the CLEC, any complaints which are filed go against the CLEC, not Verizon.  

-----Original Message-----
From: Justin M. Streiner [mailto:streiner at cluebyfour.org] 
Sent: Monday, August 20, 2012 3:41 PM
To: nanog at nanog.org
Subject: Re: Verizon's New Repair Method: Plastic Garbage Bags

On Mon, 20 Aug 2012, Joel Esler wrote:

> Can we all just agree that the whole pole needs to be restrung?
> That's horrible!

Agreed, but Verizon and whoever happens to be on that pole are pretty unlikely to do that unless pushed.  The NY Public Service Commission might find the state of what's on that pole interesting, particularly with supporting documentation (trouble history, pole number/location, etc).

jms

> On Aug 20, 2012, at 3:25 PM, Harry Hoffman <hhoffman at ip-solutions.net> wrote:
>
>> What? That's totally legit. Look! There's even bubble wrap there for 
>> cushioning! ;-)
>>
>> On 08/20/2012 03:09 PM, Eric Wieling wrote:
>>> For a while we have had a customer with some lines which go down every time it rains.   We put in the trouble ticket, a couple of days later Verizon says the issue is resolved...until the next time it rains.
>>>
>>> The customer sent us some pictures today of the pole outside their office.   The repair appears to be wrapping some plastic bags around something up on the pole.  Here is link to the pictures the customer sent us, in case anyone in the mood for a good scare.
>>>
>>> http://rock.nyigc.net/verizon/
>>>
>>>
>>>
>>>
>>
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>
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