Partial Outage with TW Telecom and CenturyLink

Tue Apr 24 16:35:34 UTC 2012

Yesterday at about 3 pm PDT DNS resolution problems were experienced
through Centurylink. Apparently their Phoenix DNS servers were unreachable
for some time. These types of incidents never happened with Qwest. Anyone
else report a service degradation since Centurylink took over?

On Tue, Apr 24, 2012 at 6:22 AM, Eric C. Miller <eric at ericheather.com>wrote:

> Morning Everyone,
>
>
>
> Yesterday between about 1900 and 2230 UTC, we had a partial drop with
> reaching various sites through TW Telecom from our circuit in Orlando, FL.
> The unavailable sites included Facebook, Newegg, and Godaddy. The outage
> did not affect our Atlanta TW Telecom. I confered with a colleague who
> manages a large customer in Apopka who said that they appeared not to be
> affected. His circuit and ours loop to the same TW Telecom POP.
>
>
>
> But even more Murphy than that, our Centurylink secondary circuit was
> having a routing loop issue at the same time, so while our BGP routes were
> being advertised to world through Centurylink, the circuit was useless.
> Centurylink aknowledged the existence of a bigger transport issue and said
> that we weren't the only customer affected.
>
>
>
> Anybody else notice these issues or have any other insight?
>
>
>
> Thanks!
>
>
>
> Eric Miller
>