AT&T DSL bypass first line
faisal at snappydsl.net
Tue Apr 10 07:38:31 CDT 2012
Yes, you can ask them to change the 'profile', which can make things
Or you can dump you switch your DSL out for Uverse (Internet Only)...
Which is sold online (only) without any bundle.
In most cases you can end up with more bandwidth at the same or lower cost.
Snappy Internet& Telecom
7266 SW 48 Street
Miami, Fl 33155
Tel: 305 663 5518 x 232
Helpdesk: 305 663 5518 option 2 Email: Support at Snappydsl.net
On 4/10/2012 1:45 AM, Seth Mattinen wrote:
> On 4/9/12 8:21 PM, Brandon Ewing wrote:
>> I've been an AT&T DSL customer for 3+ years, with no issues until
>> they started sending people into my neighborhood to "start
>> retrofitting for UVerse". Since they've visited, my PPPoE has
>> dropped once an hour, many times requiring me to restart my router
>> (Cisco 877) to get my virtual interface to come back up.
>> Speaking with the front line on the phone has given me nothing but
>> problems (in their defense, I do have a non-standard modem) --
>> could someone with knowledge provide me with a way to bypass the
>> CSRs and speak to someone with clue to work out debug logs and
>> figure out why I am suddenly an unhappy AT&T customer?
> The same thing happened to me. You can try asking them to simply
> change the line from "fastpath" to "interleaved" or lower the sync
> rate. I was transferred to someone who made the changes live on the phone.
> After they retrofitted my neighborhood for Uverse, fastpath would no
> longer hold sync. I ultimately had to give up ADSL via my 877W because
> AT&T coincidentally no longer offered anything better than 2Mbps ADSL
> after the Uverse changes rolled through.
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