IPv6 side of www.charter.com has been down since Friday, September 16 5:12 am Central

Nick Olsen nick at flhsi.com
Mon Sep 19 17:57:55 UTC 2011


Takes our HE tunnel to get out. Were also Native with Cogent (Not that it 
gets us anything..)

No dice.


[root at bench ~]# wget -6 www.charter.com

--2011-09-19 13:53:17--  http://www.charter.com/

Resolving www.charter.com... 2607:f428:3:1:80:80:80:1

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80...


Times Out


[root at bench ~]# traceroute6 www.charter.com

traceroute to www.charter.com (2607:f428:3:1:80:80:80:1), 30 hops max, 40 
byte packets

 1   (2606:2400:141::1)  1.169 ms  1.157 ms  1.145 ms

 2   (2606:2400:222::d)  31.685 ms  36.812 ms  37.104 ms

 3   (2606:2400:222::5)  37.387 ms  37.456 ms  37.477 ms

 4  brevardwireless-1.tunnel.tserv7.ash1.ipv6.he.net (2001:470:1f0d:c5::1)  
123.090 ms  123.371 ms  123.334 ms

 5  v104.core1.ash1.he.net (2001:470:0:40::2)  122.542 ms  122.523 ms  
122.516 ms

 6  10gigabitethernet1-2.core1.atl1.he.net (2001:470:0:1b5::2)  142.508 ms  
129.220 ms  131.762 ms

 7  2001:470:0:115::2 (2001:470:0:115::2)  131.537 ms  131.696 ms  131.739 
ms

 8  bbr01sghlga-tge0-2-0-1.ga.sghl.charter.com (2001:506:100:326::1)  
143.856 ms bbr01sghlga-tge0-0-0-0.ga.sghl.charter.com (2001:506:100:308::1) 
 140.164 ms  140.196 ms

 9  bbr01blvlil-tge0-3-0-4.il.blvl.charter.com (2001:506:100:42::2)  
151.880 ms  152.019 ms  151.955 ms

10  bbr01olvemo-tge0-1-0-6.mo.olve.charter.com (2001:506:100:8::1)  151.669 
ms  151.681 ms  151.665 ms

11  bdr01tncomo-tge1-1.mo.tnco.charter.com (2001:506:100:23::2)  149.784 ms 
 149.851 ms  149.852 ms

12  2001:506:100:6c::2 (2001:506:100:6c::2)  147.953 ms  147.470 ms  
147.479 ms

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18  *


Nick Olsen

Network Operations
(855) FLSPEED  x106

----------------------------------------

From: "Frank Bulk" <frnkblk at iname.com>

Sent: Monday, September 19, 2011 1:38 PM

To: "PC" <paul4004 at gmail.com>

Subject: RE: IPv6 side of www.charter.com has been down since Friday, 
September 16 5:12 am Central


I've been told by someone else offline that it's fine for them, too.  Last

hop according to tcptraceroute6 is Qwest.  Anyone else going to

www.charter.com (IPv6) through Qwest?


nagios:/home/fbulk# tcptraceroute6 www.charter.com


traceroute to www.charter.com (2607:f428:3:1:80:80:80:1) from

2607:fe28:0:1000::5, port 80, from port 43838, 30 hops max, 60 bytes 
packets


1  2607:fe28:0:1003::2 (2607:fe28:0:1003::2)  1.075 ms  1.258 ms  1.857 ms


2  router-core.mtcnet.net (2607:fe28:0:1000::1)  1.625 ms  2.271 ms  1.331

ms


3  sxct.sxcy.mtcnet.net (2607:fe28:11:1002::197)  2.581 ms  1.568 ms  
1.215

ms


4  v6-siouxcenter.sxcy.137.netins.net (2001:5f8:7f06::5)  3.347 ms  3.007 
ms

2.640 ms


5  v6-ins-db1-te-13-2-219.desm.netins.net (2001:5f8:1:1::1)  7.441 ms  
7.121

ms  6.798 ms


6  v6-ins-dc1-et-8-2.desm.netins.net (2001:5f8::1:1)  8.682 ms  8.294 ms

7.910 ms


7  2001:428:3801:210:0:1:0:1 (2001:428:3801:210:0:1:0:1)  20.790 ms  
20.447

ms  20.133 ms


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nagios:/home/fbulk#


Frank


From: PC [mailto:paul4004 at gmail.com] 

Sent: Monday, September 19, 2011 12:13 PM

To: frnkblk at iname.com

Cc: nanog at nanog.org

Subject: Re: IPv6 side of www.charter.com has been down since Friday,

September 16 5:12 am Central


Works fine here.


# wget -6 www.charter.com

--2011-09-19 10:24:37--  http://www.charter.com/

Resolving www.charter.com... 2607:f428:3:1:80:80:80:1

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... connected.

HTTP request sent, awaiting response... 200 OK

Length: unspecified [text/html]

Saving to: `index.html'


[  <=>

] 112,940      288K/s   in 0.4s


2011-09-19 10:24:43 (288 KB/s) - `index.html' saved [112940]


traceroute to www.charter.com (2607:f428:3:1:80:80:80:1), 30 hops max, 80

byte packets

1  2607:f2f8:xxxx::1 (2607:f2f8:xxxx::1)  18.721 ms  18.699 ms  18.689 ms

2  2001:504:13::1a (2001:504:13::1a)  1.256 ms  1.672 ms  1.428 ms

3  10gigabitethernet1-2.core1.den1.he.net (2001:470:0:15d::1)  26.498 ms

26.486 ms  26.466 ms

4  10gigabitethernet1-1.core1.chi1.he.net (2001:470:0:1af::1)  49.986 ms

49.529 ms  49.521 ms

5  2001:470:0:114::2 (2001:470:0:114::2)  50.105 ms  49.632 ms  49.626 ms

6  bbr02chcgil-tge0-1-0-0.il.chcg.charter.com (2001:506:100:313::1)  
55.805

ms  54.254 ms bbr02chcgil-tge0-0-0-0.il.chcg.charter.com

(2001:506:100:305::1)  55.880 ms

7  bbr01olvemo-tge0-4-0-4.mo.olve.charter.com (2001:506:100:55::1)  69.465

ms  63.351 ms  63.314 ms

8  bdr01tncomo-tge1-1.mo.tnco.charter.com (2001:506:100:23::2)  60.018 ms

59.597 ms  59.586 ms

9  2001:506:100:6c::2 (2001:506:100:6c::2)  60.251 ms  60.245 ms  60.236 
ms

10  * * *

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14  * * *


On Mon, Sep 19, 2011 at 11:08 AM, Frank Bulk <frnkblk at iname.com> wrote:


The IPv6 side of www.charter.com has been down since Friday, September 16

5:12 am Central.  Emails to their NOC have gone unanswered.  If anyone on

list can nudge their ops group that would be appreciated.


Frank


nagios:/home/fbulk# wget -6 www.charter.com

--2011-09-19 08:23:58--  http://www.charter.com/

Resolving www.charter.com... 2607:f428:3:1:80:80:80:1

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:24:20--  (try: 2)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:24:43--  (try: 3)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:25:07--  (try: 4)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:25:32--  (try: 5)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:25:58--  (try: 6)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:26:25--  (try: 7)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:26:53--  (try: 8)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:27:22--  (try: 9)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:27:52--  (try:10)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:28:23--  (try:11)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:28:54--  (try:12)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:29:25--  (try:13)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:29:56--  (try:14)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:30:27--  (try:15)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:30:58--  (try:16)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:31:29--  (try:17)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:32:00--  (try:18)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:32:31--  (try:19)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Retrying.


--2011-09-19 08:33:02--  (try:20)  http://www.charter.com/

Connecting to www.charter.com|2607:f428:3:1:80:80:80:1|:80... failed:

Connection timed out.

Giving up.


nagios:/home/fbulk#





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