Recommendation for customer monitoring network tool/portal for a large ISP

Thu Oct 27 20:05:22 UTC 2011

We've just deployed Intermapper to do all of our device polling, link status and topology mapping.  Works very well and looks real pretty.

For graphing, we use cacti with the Discovery and Autom8 plugins.

For SNMP trap parsing, we use SNMPTT.

We're currently evaluating Splunk to eat the SNMP trap and syslog data from our gear and do cool stuff with it.

Last on my list of tools to try is Cisco NCM as a replacement for RANCID.  RANCID is amazing, but when we have hundreds of devices with exactly the same base configs on them, something a little more sophisticated than RANCID is required to keep all of those configs in sync.

On 2011-10-27, at 4:45 AM, Alex Nderitu wrote:

> Hello,
> What solutions do you guys in the fixed network business/ISPs use to provide customer portals for network KPI reporting to customers in a fixed network on real time basis. The KPI in question are network availability, utilization, memory/cpu of managed routers/firewall, jitter, packet loss etc in a multi vendor environment.
> 
> 
> What would you recommend especially in the licensed/supported options and not the free ones like Zabbix, Cacti, MRTG etc. This solution should scale well for hundreds of thousand of clients.
> 
> We have been using Orion NPM and it pretty much does the job but would wish to move to something more scalable for SP environment.
> 
> Regards,
> Alex.
> 
> 
> 