consumer DSL problems
Bret Clark
bclark at spectraaccess.com
Tue Nov 1 12:05:42 UTC 2011
On 11/01/2011 05:03 AM, Mike Reed wrote:
>
> Is there a common policy on rendering vendor-supplied CPEs unusable?
Yes if they are old.
> As a network operator to residential users, would you notify any
> potentially affected users before making such a change?
Any responsible provider would make sure to notify users before making
the change and then not make the change until all users had been
upgraded to a new modem...within reason of course...some customer are
hard to reach and never respond, so at some point you just have to make
the switch.
Regards,
Bret
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